The Eurostar is a fantastic service whose staff provided some of the quotes of last weekend. I had managed to miss my train which involved the following exchange. Me, in very poor school boy French, 'Can i change my ticket for the next train?' Eurostar employee 'But monsieur you have missed your train'. me, 'funnily enough i'd spotted that.'
Eurostar's trains and station are all looking a little tired these days (prior to a re-launch come next years move) But the staff retain a sense that they are representing a premium brand. Even when dealing with the mixed bag of consumers that this time of year throws up.